Customer Testimonials
They are great to work with and very professional. Responsive to my concerns and resolving any issues. Glad I bought my RR at Main Line!
Started off very well, ended on a sour note. We test drove and went to purchase when we were told that some dent and paint protection that was about $699.00 each had to be in the purchase price and was not an option. I was like a NO. I wanted to walk out and go to another dealer but my wife convinced me to stay. Stephen in the Finance department was great, I did purchase some other products but not as much as I would have. I think the thing working against this location is it's affiliation with AUTO NATION. ... Read More DealerRater - Dec 26, 2023
I recently purchased a preowned Range Rover for my daughter. My salesman, Robert Williams was wonderful. He was very informative and helpful. My daughter and I were very comfortable working with him and Bryan Durkin. The financing of the transaction was smooth and simple. I love this place and my daughter loves her Rover!
I recently purchased a LR4 for my daughter and the process was smooth and seamless. I worked with Robert Williams and Bryan Durkin and they were great. The communication was timely, Robert had a great understanding of the Lr4 and my financing was smooth and easy.
Great dealership with great people ! Love the refurbish , drove right up and was in a service loaner on my way to work in less than 5 minutes. Great communication picked up my vehicle on my way home from work ! Thanks Land Rover Main LIne
Best dealership I’ve ever been too. They helped me find the perfect vehicle without hesitation. Would definitely recommend to friends and family
Best Dealership experience I've ever had. The staff made my purchase so easy. My salesman was very knowledgeable. The paperwork process was quick and easy and I love my new Rover!
I love Land Rover Jaguar Main Line! I've been a customer for over 20 years, for both sales and service. I have bought many Land Rovers from the sales team. They are always willing to help, and to make sure you are happy after the sale. The finance team is excellent as well. And the service department always treats me with respect and keeps me aware of any upcoming service needed. I'm a happy customer!
My family and I have customers here for the last 9 years and I couldn't be happier with my sales rep Giorgi. Highly recommended
Nelia is fantastic to work with. She offers excellent customer service and is very responsive to any question or concern I have.
Nelia was wonderful to work with ordering and delivering my new Rover. The wait was well worth it (almost a full year). The new body style Range Rover is fantastic. We're enjoying the new ride immensely. Heading to the shore now!
This dealership is wonderful! I've been servicing my LR4 here for years and they have always provided exceptional service with prompt responsiveness. Everyone is Sales is also very polite and I will be contacting them soon when I'm ready for an upgrade. I highly recommend this dealership!
Never buy a preowned vehicle from this place. Brian Durkan, the manager of preowned sales is TERRIBLE. I thought about traing minein to get another one and could not believe how much he tried to low ball me. He is a crook! I asked him why the price was so low. Each time he gave me a response I told him that's not accurate because that work had just been performed on my car so he didn't have to do it. And any work that has been performed on my car was peformed at the dealership. Then he ... Read More DealerRater - Sep 6, 2022
just got my 4th car from main line, great service all around. very professional, accommodating, and helpful. I'd give Joe Sheller 6 stars if it was an ootion
ABSOLUTE WORST DEALERSHIP IN ALL THE UNITED STATES. I purchased a CERTIFIED use vehicle from them. It turns out that was the worst decision I made all last year. The vehicle had a few issues that a CERTIFIED use car should not have had, bent rims etc. I was also mislead by the salesman that I was purchasing and ALL WHEEL DRIVE car when in-fact it was a REAR WHEEL DRIVE VEHICLE. They refused to undo the deal when I discovered the truth. Save your money for elsewhere.
I would strongly recommend anyone in the market for a car to consider Mainline Jaguar and Land Rover. The service is the very best. Joe Sheller in Service keeps my car in A-1 condition.
I am in the market for another car. Ron DenBroeder in Sales had been working with us to find the right vehicle. He is very knowledgeable and a pleasure to work with as everyone at Mainline.
This will be our fifth vehicle purchase from Mainline. I wouldn't consider others as the service is very important over the life of the car.
Thank you Mainline.
Stephan ... Read More DealerRater - Jan 27, 2022
I highly recommend this dealership. Since I purchased my car several months ago, my sales consultant Alex and the service team have done everything they could to ensure my satisfaction. From answering questions, to setting up vehicle features, to scheduling timely service, Alex and his team have been beyond accommodating and responsive. I will buy here again.
High praise for this great dealership and one sales person in particular, Ron DenBroeder. Ron walked us through the process with efficiency and acute attention to detail. Ron knows this Defender inside and out. I've worked with some sales people (Chevy dealership in Michigan) who, while talked to me about the vehicle seemed to be looking for the next sale. Ron was laser focused on me!
For more than a decade my family and I have bought multiple vehicles from this dealership under Michael Smyth's leadership. The reason we use them exclusively is because of their unconditional commitment to customer service ( in sales and service), their integrity, and the professionalism that exists throughout the dealership. Its not a coincidence that most of our neighbors drive range rovers with similar experiences.
The worst ever ! 3 yrs and 2 engines later and I’m stuck with a $37k bill! Tic Tak feels like that’s acceptable. Hmmmmmm
The best staff that provides the most fantastic customer service! They are so accommodating and they care about their attention to detail. Outstanding work on my Range Rover Sport.
Check in process was a bit slow but all else was done expediently and one problem was not found but it seemed to clear up.
My experience was GREAT like always! Customer service was superb and my wait time was not long at all. Can’t wait to purchase my next car in 2024!
Sales and customer service/ service department staff are all professional and courteous, and as a woman, I feel that I am treated no differently than a man, which is rare and appreciated.
Wonderful car buying experience from start to finish. Our sales guide Giorgi was professional, accommodating, attentive, and an excellent and timely communicator. Would definitely recommend him to others.
Small and personal, I feel like I know everyone there they truly make you feel like friends and family. Service department is working with me on a high cost repair, they have been attentive and communicative
The Service department is excellent. I thought the Sales department was excellent until recently. It seems once sold or leased, the customer isn't that important. I had requested the sales manager call me. I had a very hot prospect who purchased an XF from another dealer due to NO response from sales mgr. I was embarrassed. I spoke to owner, but I'm still waiting for sales mgr. to call me; Not necessary Now!
The very best. Service and sales. The loaner thing is still a pain. I did hafta pay enterprise again recently. I should have asked for the valet service to take me home since I only live 6 minutes away but I needed a car for the day. Welp, guess I could have ubered too...anyway, ideally a free loaner is best.
I have nothing but good things to say about Jaguar Main Line. They stuck to their word and they worked with me when dealing with a particular issue and I am very satisfied. That's why I, for almost 10 years, I have leased or bought my Jaguars here..my Service advisor Joe Sheller is the best. I also must thank Service Manager Bob Jackson and Shop Foreman Matt Moritz who found my jag's issue and fixed it. Last but not least, I would like to thank General Manager Tak Papariello. It was great running into Mr. Smyth also. What ... Read More DealerRater - Apr 22, 2021
Great service always helpful. Set me up in waiting area. Excellent coffee from la Columbe. Took the amount of time I was told reasonably priced
I’ve been dealing with main line for over 20 years , purchased Range Rovers, Discovery’s and a beautiful jag . Wouldn’t go anywhere else
1 day after I purchased a brand new defender 90 the battery was failing. I returned to the dealership for the repair but when I got back home I noticed a tiny dent on the very bottom on my door. 😢
Best Service, quality of care especially Dave G. He kept me in the loop went out his away to make sure I understood issues with my car.
I got stuck in traffic and was 20 minutes late for a service appointment. Staff were understanding, gracious and thoroughly professional. And fast service too!
Overall great pricing and happy with the transaction. Some issues noticed was Khalid didn’t get back quickly and often required follow-up. We had to wait weeks after we committed to the car for it be able to be sold as it was a demo model. On the day we were picking up the car, we receive a call from the finance manager a few hours before our pickup to sell an extended warranty. That call should have happened before rather than last minute. After pickup noticed the tank was half full and windshield wiper fluid was empty , which felt ... Read More DealerRater - Apr 21, 2021
Wonderful and prompt service. David Wagner could not have been more solicitous. It was a fast and courteous experience as always! Gold stars for all!
Dealer was great! Had a loaner waiting and the service was performed expeditiously and quickly. And the car was clean when I got it back!
Ron deftly educated us about the Land Rover lineup and helped us choose the perfect model. All of his communications to us were prompt and detailed — his approach to client service is superb. Bryan quickly procured our preferred make and model (with all of the bells and whistles) in our favorite color from a partner dealership, and Jenna made the transaction seamless and fun. Ron and his team are consummate client-focused professionals.
David Wagner was quite helpful in recommending how I should deal with a lost registration card. This enabled me to begin service within an hour of my scheduled time. He also advised that I didn’t need new tires and when to have them reevaluate.
Dave, my service guy was awesome! He updated me frequently about the car repair status and answered all my questions. He was very helpful. Thank you!
Wish they detailed my car and not just spray wash the outside. Was not offered a loaner. Paid $55 for a nail to be removed from the tire. Did not get interior of car cleaned and was not offered a loaner for the time.
Above and beyond - exactly what I expected when I bought my Range Rover! Very pleased with the service ... prompt, responsive, kind, helpful, thoughtful, caring etc.
Outstanding. Service. Everyone was friendly and responsive. Very easy to make appointment Service was performed on schedule. During process communication was excellent. All around first rate
I was in a jam with a death in the family. Kids coming in from different places. Of course as timing would have it my Range Rover had an unusual problem, couldn’t be driven.No appts or loaners available for days. One email to Tak and he was all over it. Got me a loaner and took my car in for service. Was more kind , considerate and concerned. Been with him for over 20 years. Will always be grateful!!!
Friendly and solved my car issues. Dave Wagner was great as was the front desk. Really appreciated the whole experience. The team there is great!
The service was spectacular. Robert was professional, a good listener and made buying a car easy. The entire experience was easy and I appreciate that.
Service was excellent. Ron Denbreder (The sale persons) did great job. He took my call and answered my questions. You guys will see me more often for service. Thanks!
The staff was professional and personable. Our salesperson was very thoughtful and patient with us as we made a decision. We would definitely buy there again.
They just remodeled the inside of the dealership and it looks nice and sleek. Everyone was nice! Work was done in a timely matter. Good job!
After purchasing my car on 4/2 and returning home, I noticed the trunk panel was detached from the trunk door. I immediately reached out to the dealership. My sales person, got me in for service the following week (had to wait on the parts to arrive) and my trunk was fixed - no questions asked!
Over the last decade I have purchased 3 vehicles from this dealership and have always received excellent costumer care from the sales and service teams.
Everyone treated us great there is a large selection of new and used vehicles. We purchased our Discovery sport and are looking forward to many great adventures
land rover service manager joe sheller is outstanding. he understands my goals in maintaining my aging range rover sport and accommodates my often tight schedule.
Everyone in the dealership was very welcoming, knowledgeable, attentive and friendly! Nelia took a lot of time going over the car with me and even followed up the next business day in case I had any additional questions.
Joe Sheller again was outstanding in serving as my service advisor. Joe has consistently taken care of me and I know from multiple past experiences, he rises to that challenge time and time again!
I have been working with Joe in service for years. He is the best. I recently referred a client to the dealership and they bought their first Land Rover. I told them to be sure to see Joe when its time for service.
Love love my new Range Rover . I couldn’t say enough about the dealership terrific staff our salesman was excellent and knowledgeable about the car . Very personable to work with. I would refer them to a friend for certain!
I have owned different brands in the past , BMW, Mercedes ... and the dealership is important to me. This. This was the best experience by far.
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This dealership is so awesome and has the Best service- Joe always helps and takes time to explain & educate me as to the needs of my vehicle and status
Great service. I will say I wish I had been able to get my car washed but because the window was resealed they didn’t wash it. They did offer if I came back but that timing didn’t work.
They were very through and did a complete check of my car. They took the time and found what was causing the issue that I was experiencing.
Prompt and knowledgeable service kept us informed with what was going on with the car at all times.They really went out of there way to work around my wife schedule who is a nurse
Everyone was very helpful and went out of their way to help us and solve the problem. They delivered and picked up the car as well which was very helpful. Thank you!
They were very friendly and approachable also the work done on the car was great the price was a lil high but the work was great
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Lynne facilitated a tow to get my car 90 minutes into their dealership. Joe explained all the repairs. It was the best repair experience I’ve ever had. I will be back every time and it reinforced my decision to buy a rage rover. Top notch.
I had an excellent experience with the whole team at Landrover main line. Everyone was extremely friendly and helpful. I would not hesitate to go back for any additional cars I buy or sell.
Ron was great to deal with. No hassle, very informative abs I was very happy with the service and my car! They made sure I had everything I asked for.
Lee and his team provided above-and-beyond service. Their knowledge of the vehicle made the entire process very easy. Alyssa completed the process in a way that was quick, focused and efficient. They both were great to work with.
Very pleasant experience. Service staff very knowledgeable. Complications during repairs were professionally handled. Head unit of car was replaced although it took a few days to get the parts
Joe Shellar is an amazing asset to your service team. His expertise and responsiveness brings a great service experience every visit. This is my 3rd car with your dealership. Joe Is a reason I keep coming back! Kim Pinkerton
I’m always impressed by the attention to detail and friendly, efficient approach. The service department has adopted effective Covid mitigation. Feels very comfortable to go there.
Our first visit to Main Line Jaguar dealership resulted in us buying a new 2021 jaguar F Pace. This was primarily due to Ron’s extensive knowledge about the car and his professionalism and friendliness. Ron answered all our questions and helped us navigate through the selection of all the options for an ideal car for us. I will highly recommend this dealership and Ron for a great buying experience.
Exceptionally professional and accommodating whenever I have needed service for my Range Rover Sport. A far superior experience experience than I have had anywhere else!
Brand new RR Sport with less than 25k started leaking grease from rear axle. During first service, alignment was recommended and alignment company identified rear axle leak. Called service and they addressed issue right away under warranty . scheduling was very easy
The service and treatment at Main Line Jaguar is second to none! The best decision I could have made was to purchase my vehicle through Main Line Jag. I am treated like a VIP each and every time I walk through those doors, and will be a customer as long as I continue to drive a car!
Ron is the best. He made the entire process simple for me. Everything he suggested was done right and on time from start to finish. thank you
Highly professional and timely service! Dave got my car in in a pinch and the repairs were done meticulously. Very appreciative of the care they took!
Courteous and very helpful. Listened to all my concerns and resolved all issues. Followed up the next day with a phone call to Make sure they addressed all the issues they rechecked the alignment paperwork.
We’ve been bringing both cars here for awhile snd consistently have excellent service. Joe is great at communicating and explaining the issues. Quick turnaround
I had very pleasant experience purchasing my dream car. Everyone was very attentive and not pushy. I definitely will go back and recommend to it
Was easy to get an appointment for service and a loaner. Was done on time and washed. Got a call that we were overcharged. Was issued a refund. I was very satisfied.
My experience with Dave Wagner was pleasant. Dave was extremely professional and didn’t upsale services but gave pros and cons. Great job Dave! Kudos!
Went in for an Inspection and the team suggested the 64,000 mile service. They made it Easy and convenient by getting me a loaner.
Dave W was an enormous help as I arrived for annual inspection with an expired registration. In minutes, he had me all set up and the appointment went very well.
The buying experience was very satisfying. I leased a 2021 Discovery Sport. I feel like I got a great vehicle at a fair price. The entire team was terrific.
I’m so tired of spending so much money on repairs. Almost every maintenance or service visit is over $1,000. I have loved my rang rover. But I don’t want to do it anymore.
Always great service at Mainline Jaguar Land Rover. I’ve been a customer for 20 years. One of the main reasons I stay loyal to the dealership is the service department.
Great service. You didn't have the loaner initially, but you were able to accommodate after a short wait. Everything done on the car was satisfactory and quick
The service experience at this dealership is phenomenal, from the service manager Joe who you speak to at the front desk to the technicians who service the vehicle. They do truly care about their customers.
You’re the best. You’re always professional your service team professional and the management department specifically mr Rob he help us always.I’m lucky because I chose this car for my daughter
The place is way too busy and there’s not enough staff to keep the place organized. Nobody knows where anyone is and they’ll tell you someone is not in and you’re looking at them through the window. There are multiple people that work there that are super nice and some are very snappy
Excellent service. I highly recommend coming here for your service needs. They are Covid compliant so don’t worry about that and they give you car back clean.
I have no problems with the Dealership other than when the car is ready reset the driver’s seat My issue is the warranty & service $
I am a customer for life because the service I get on my Land rover has always been exceptional. I’m on my fourth one from there. Dealing with Joe the service manager has been a godsend.
Thanks for the positive experience. The loaner car and continuous commutations The vehicle was repaired on time and properly. I especially like the QA process
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I had an amazing and delightful experience at Land Rover Jaguar Main Line. The customer service was exceptional, friendly & fast. No delays and my requested services needed were handled in a timely manner.
We love Land Rover Jaguar main line. Everyone there is so friendly and we enjoyed a no pressure or hassle deal. Ron denbroeder spent close to a month to find us what we were looking for and at a deal no other dealership could come close to. This is our second rover and I know or third will be purchased at Land Rover main line. Thanks again to all at Land Rover Jaguar main line.
